If problems are encountered between annual services please contact the Department before ringing the contractors. Other plumbers or engineers should not be called in, except in extreme emergencies. Most houses are fitted with an electric immersion heater which should obviate the need for emergency call-outs.
Gas leaks should be dealt with at once either by the appropriate contractor or the Gas Board.
Each contractor has an out of hours emergency number, but it is only to be used in an extreme emergency which cannot wait until the office is open. Extreme emergencies are classed as a water leak that cannot be turned off or other events which threaten life or property.
For the London (City & Charing Cross Archdeaconries) and Edmonton Areas:
The Beaver Company Ltd
968 North Circular Road, Cricklewood, London NW2 7UZ
Tel 020 8208 1839/8450 7835
Out of hours emergency number 07730 013690
For the Stepney Area:
Lakehouse Contracts Ltd
1 King George Close, Romford, Essex RM7 7LS. Tel 01708 758866
For the Kensington Area:
British Gas
24-hour helpline 08449 500400
For the Willesden Area:
Garry WJ Hall and John L Randall
132 Manor Way, Borehamwood, Herts WD6 1QX
Tel 020 8953 2094
Out of hours emergency numbers, which should be rung in the given order until a response is obtained:
| 020 8953 7203 | J Randall |
| 020 8207 3286 | G Hall |
| 0956 311578 | J Randall (Mobile) |
| 0956 313978 | G Hall (Mobile) |
| 01923 464769 | M McKeever |
| 0956 830040 | M McKeever (Mobile) |
It is essential that houses are adequately heated if left empty in the winter months. Water should be turned off at the mains during holiday periods at all times of the year and, if you are in any doubt, please contact the Department for advice. Any claims for water damage to the house or contents may not be accepted by the insurance company if this procedure is not followed.
